FAQ's

Where is the Pennsylvania Bakery located?

1713 Market Street, Camp Hill, PA 17011

What are my choices of cakes, fillings, and icings?

We offer a wide variety of combinations.  Refer to the Cake Ordering Information Tab for a complete listing.

How far in advance should I place an order for a cake or other baked goods?

Some specialty products require more time than others.  We suggest that you place cake and bakery orders at least 2-3 days in advance, but often we can accomodate cake orders when placed the day before pick-up.  However, for a tier cake we ask for at least one week notice, or more depending on the complexity of the design.  Also, specialty bakery items may require more time because they may be seasonal.

Does my order need to be paid ahead of time?

         If your order total is over $50 or is a special order requiring extra preparation time then it MUST be paid for at the time the order is placed.

Can I change or cancel my order once it is placed?

Yes.  Any changes or cancellations must be made AT LEAST 72 hours (3 days) prior to your date of pick-up.  If your order has been paid for ahead of time, 15% will be withheld from any cancelled orders for our processing and cancellation fee.

Can I place an order through e-mail?

Yes.  You may e-mail our store at pabakery1713@yahoo.com.  However, it is best to speak to us directly over the phone or in our store because e-mail is not the most efficient way of communicating with our staff.  If you do send us an e-mail, the order must be confirmed with an e-mail response from our bakery.  The quickest way to ask questions or place an order is to call or visit our bakery.

Do you ship any of your bakery products?

Yes.  Non-perishable items such as cookies, pastries, pies, and breads ship the best.  To make sure products are fresh, we require shipping to be overnight or next day air.  An additional shipping cost will be added to the price of the products.

Do you require that your cakes be delivered or am I able to pick my cake up?

We highly suggest that all tier cakes & topsy turvy cakes be delivered by us.  Of course if you choose to pick up your special order cake, we will require that you sign a "Cake Pick-Up Agreement" waiver at the time of pick up.  This agreement states that you understand that any damage done to the cake once it leaves our store is your responsibility.

Do you baked products that are specific for different dietary restrictions?

Yes.  We make Sugar Free products, Peanut-free products, Gluten Free products, and Eggless Baked Goods.  We require at least 3 days notice to prepare these products.  Because our bakery is not a sterile facility, meaning there may be traces of gluten, sugar, peanuts, & eggs on the premises, we will require that you sign a "Food Allergy Agreement" at the time of pick up.

 

Wedding Cake FAQ's

Can I taste various cake combinations before placing my wedding cake order?

Yes, we offer a wedding cake tasting at your scheduled wedding cake consultation.  Please call our store at (717) 763-7755 to set up a wedding consultation.

 

May I come in for a cake tasting without an appointment?

No.  In order to allow us to be adequately prepared for your consultation, an appointment must be scheduled prior to your tasting to allow us to prepare the specific cakes, fillings, and icings, as well as have a wedding cake specialist available for you.

 

What should I bring to my wedding cake consultation?

Please bring any ideas, colors, themes, photos, invitations, color swatches, photo of wedding dress, and number of expected guests.  Anything that you would like to incorporate onto the design of your wedding cake will be helpful to have present at the consultation.  We also will need to know the wedding date, location, and time of delivery.  We are here to help you make your special day a success and a beautiful memory!

 

Can you decorate my wedding cake in any color?

Yes.  If you provide a swatch we can match your color as close as possible.


Is a deposit needed when placing a wedding cake or specialty cake order?

Yes.  To hold your wedding cake order for your pick-up date, a 50% deposit is required before the cake can be processed.  Check, cash, debit cards, and all major credit cards are accepted.


When does the wedding cake have to be paid in full?

Payments for wedding cakes must be paid in full 2-3 weeks prior to the wedding date.

 

What are the shapes of the tier cakes you offer?

We offer round, square, octagon, and heart-shaped cakes.  If you have other ideas of shapes please discuss them with us at your consultation and we will do our best to accomodate.  Pricing will vary for different shapes because of extra preparation time and because certain shapes provide more servings.

 

Can you do any type of cake decoration?

We have a wide variety of cake designs you may choose from.  We can also do any type of cake decoration if you provide a clear image that we can work from.  We desire to customize your cake exactly the way you want it.


Besides a standard bride & groom ornament, what are other decorations that can be used on the cake?

We can add bridesmaids & groomsmen to the cake of any color as well as monogram initials.  We can also substitute ornaments with clusters of fresh flowers or fresh fruit anywhere on the cake.  It is up to the bride and groom what kind of topper they prefer on their wedding cake.


Does the Pennsylvania Bakery provide fresh flowers?

We do not offer fresh flowers.  Your personal florist must prepare the flowers and they must be delivered to the bakery the night before or the morning of the event.


How are the cakes transported?

Cakes are transported by a refrigerated van/truck depending on the location of the delivery.  If necessary, the cakes are assembled at the venue.

 

How far can a cake be delivered?

We will deliver anywhere within reason, and the delivery charge will be based upon the traveling distance.  Please consult the wedding cake specialist regarding the delivery charge.